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Shipping Policy

Orders are generally shipped the next business day via UPS or USPS after we receive your order.

Orders received on Fridays, after 2 p.m. Pacific Time, or over the weekend, will process and ship on the following Monday.

We make every effort to ship requested orders the same business day we receive them. However, we are a slackline company and try to get out and do what we promote. At times shipments may be delayed due to spur of the moment adventure. We do our best to contact customers about delays, but cell service can often be limited. We do not ship on weekends or holidays.

Holidays do not count as business days and we are closed for a fair amount of them. You will be notified of any backorders or stock outs.

Note: On international orders, the recipient is responsible for payment of applicable duties, taxes and other fees. Gift orders may be assessed duty depending on the country. Please contact your Customs office for information on duties, taxes and restricted items. Allow up to 30 days for delivery. Expedited shipping is not available for international orders. ALL SALES FINAL, NO RETURNS OR EXCHANGES. NO EXCEPTIONS.

 

RETURN POLICY

Slackine Technology accepts domestic returns for refund within 30 days of the original purchase date. Items must be returned in brand new, unused condition, with all hang tags and packaging intact. No exceptions. Items returned to us in used or other condition will be returned back to you. Items retuned after the 30 day return window has expired will be refused. Original order shipping charges, if applicable, are not refundable. We do not currently offer free or discounted return shipping.

NO RETURNS OR REFUNDS ON INTERNATIONAL ORDERS!

Please contact us for return shipping address.

 

PRIVACY POLICY

Slackline Technology, LLC Privacy Policy Effective December 2013

Slackline Technology collects personally identifying information with your specific knowledge and consent. The site automatically logs information about you from your browser when you visit the site, such as your IP address, the pages you visit and similar information. You may be requested to provide us with your name, billing address, shipping address, telephone number, company affiliation, email address, and other similar information. Slackline Technology, LLC is not in the business of selling or renting your personally identifiable information.

We utilize this information to provide you with the products and services you have requested and to improve our products and services. We may also use this information to send you communications to inform you about new features, products or services. If you do not wish to receive communications from us, simply contact us via email or telephone and we will not send any such communications to you. We may share information about you with others under the following limited circumstances:

  • when necessary to third parties who work for Slackline Technology, LLC in order to process your requests or provide you information;
  • when you consent to disclosure; by operation of law, when such information is transferred as part of a sale of assets including the assets represented by this site;
  • to comply with law, court orders, subpoena or legal process;or
  • to enforce or apply our agreements or protect our rights

Slackline Technology, LLC may amend this Privacy Policy from time to time. Any amendments will be published on this site prior to taking effect.